Privacy Policy

RaRa Mart (“we,” “our,” “us”) is committed to protecting the privacy and security of our users (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the “Services”). By using our Services, you agree to this Privacy Policy’s collection and use of information.

  1. Information We Collect

We collect various types of information to provide and improve our Services to you. The types of information we may collect include:

  1. Personal Information:
  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information. We collect payment information, such as credit card details, solely to process your transactions on RaRa Mart. All payment information is handled securely and processed through industry-leading third-party payment gateways. We do not store your credit card details on our servers. We use encryption and other security measures that comply with industry standards, including PCI DSS (Payment Card Industry Data Security Standard), to ensure your security. These measures protect your payment information from unauthorized access and misuse.
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  1. Non-Personal Information:
  • Device information (e.g., IP address, browser type, operating system)
  • Usage data (e.g., pages viewed, time spent on pages, links clicked)
  • Location data (if you allow location services)
  1. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and maintain our Services
  • Process transactions and manage your orders
  • Communicate with you regarding your account, orders, and customer support
  • Send promotional offers, newsletters, and other marketing materials (you can opt-out at any time)
  • Improve and personalize your experience with our Services
  • Monitor and analyze usage patterns to enhance the performance of our Services
  • Ensure the security of our Services and prevent fraud
  1. Sharing Your Information

We may share your information with third parties under the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Services, processing payments, delivering products, and conducting marketing.
  • Legal Obligations: We are committed to protecting your privacy and will not disclose your information to third parties except in very limited circumstances. While we strive to protect your information, there may be instances where we are legally required to disclose your information in response to valid legal requests, such as subpoenas or court orders. In such cases, we will only disclose the minimum information necessary to comply with the legal requirement.
  • Business Transfers: Your information may be transferred as part of a merger, acquisition, or sale of assets.
  • With Your Consent: We may share your information with third parties if you consent.
  1. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

  1. Your Choices and Rights

You have the following rights regarding your information:

  • Access and Correction: You may access and update your personal information by logging into your account or contacting us.
  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
  • Data Deletion: You may contact us to request the deletion of your account and personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.
  • Location Data: You can control location-based services by adjusting the settings on your device.
  1. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, don’t hesitate to get in touch with us at:

  • Email: [email protected]
  • Phone: +231-8808-11238
  • Address: Duport Road, Paynesville Liberia